AI Cleanup PRO

PRIVACY POLICY

This Privacy Policy explains what personal data is collected when you use the AI Cleanup PRO mobile application (the "App") and the services provided through it (together with the App, the "Service"), how such personal data will be used, and shared.

For the purposes of this Privacy Policy, "personal information" means any information that identifies, relates to, or could reasonably be linked with you and/or your household.

Changes to this Privacy Policy will be posted on this page. Please check back periodically for updates about our privacy practices.

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU) AND (III) ACCEPT OUR DATA COLLECTION AND PROCESSING PRACTICES DESCRIBED BELOW. If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must contact the support team via email to (a) request deletion of your data; and (b) cancel any subscriptions using the functionality provided by Apple; and (c) delete the App from your device.

Any translation from the English version is provided for your convenience only. In the event of any difference in meaning or interpretation between the English language version of this Privacy Policy, and any translation, the English language version will prevail. The original English text shall be the sole legally binding version.

"GDPR" means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

"EEA" includes all current member states of the European Union and the European Economic Area.

"Process", in respect of personal data, includes to collect, store, and disclose to others.

1. DATA CONTROLLER

Hangzhou VelocAI Technology Co., Ltd, a company registered under the laws of the People's Republic of China, having its registered office at Room 4521, No. 16, Waidongshan Lane, Lingyin Street, Xihu District, Hangzhou City, Zhejiang Province, China, will be the controller of your personal data.

2. CATEGORIES OF DATA WE COLLECT

We collect data you give us voluntarily (for example, when you contact us for technical support and provide us with your name and email address). We also collect data automatically (for example, crash reports, usage data, etc.).

To provide our cleanup and organization services, the App needs access to your photo library and contact list. The app requires that you expressly allow this access through a request appearing on your mobile device.

2.1. Data we receive directly from you

2.1.1. Identifiers

When you require support and contact us, we may ask you to provide us with your name and/or email. You do not have to give this data to us in order to use the App. It will be required only when you wish to contact us directly.

2.1.2. Content

Our Service will access the content, photo libraries or separate photos, and contact list to enable the normal running of the Service. All processing of your photos, videos, and contacts happens locally on your device. We do not upload your personal content to our servers.

2.1.3. Feedback/Communications

You can also provide us with your email and/or name when you contact our support team, along with any screenshots or information that you or we believe would assist in resolving the issue.

2.2. Data we collect automatically:

2.2.1. Device and Location data

We anonymously collect data from your mobile device. Examples of such data include: language settings, time zone, type and model of a device, device settings, operating system.

2.2.2. Usage data

We anonymously record how you interact with our Service. For example, we log your taps on certain areas of the interface, the features and content you interact with, how often you use the App, how long you are in the App, what sections you use, and crashes you experienced while using the Service.

2.2.3. Device Identifiers

We do not collect your Apple Identifier for Advertising ("IDFA") and we do not use data for tracking you across other companies' apps and websites. We may collect anonymized instance identifiers solely for analytics and crash reporting purposes.

3. FOR WHAT PURPOSES WE PROCESS DATA

We process data for the following purposes:

3.1. To provide our Service

This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues.

To monitor infrastructure and the App's performance, we use Crashlytics, which is a monitoring service provided by Google. Here's its Privacy and Security Policy.

We use Firebase Crash Reporting, which is a monitoring service provided by Google. To learn more, please visit Google's Privacy policy and Privacy and Security in Firebase.

3.2. To customize your experience

We process data to adjust the content of the Service and improve user experience.

3.3. To provide you with customer support

We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate. For this purpose, we may send you, for example, notifications or emails about the performance of our Service, security, notices regarding our Terms and Conditions of Use or this Privacy Policy.

3.4. To communicate with you regarding your use of our Service

We may communicate with you, for example, by push notifications. These may include reminders or other information about the App. As a result, you may, for example, receive a push notification that a new feature has been deployed in the App. To opt out of receiving push notifications, you need to change the settings on your device.

3.5. To research and analyze your use of the Service

This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the App and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and sections of the App our users like more. As a consequence, we often decide how to improve the App based on the results obtained from this processing.

To analyze behavior of our App's users, we use Firebase Analytics. Firebase Analytics is an analytics service provided by Google. We use Firebase Analytics without IDFA collection. Privacy Policy and Privacy and Security in Firebase.

3.6. To process your payments

We provide paid products and/or services within the Service. For this purpose, we use Apple's in-app purchase system for payment processing. As a result of this processing, you will be able to make a payment and we will be notified that the payment has been made.

We will not store or collect your payment card details ourselves. This information will be provided directly to Apple's payment processors.

3.7. To enforce our Terms and Conditions of Use and to prevent and combat fraud

We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms and Conditions of Use).

3.8. To comply with legal obligations

We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.

4. UNDER WHAT LEGAL BASES WE PROCESS DATA (applies only to EEA-based users)

In this Section, we are letting you know what legal basis we use for each particular purpose of processing. For more information on a particular purpose, please refer to Section 3. This Section applies only to EEA-based users.

We process your personal data under the following legal bases:

4.1. your consent;

4.2. to perform our contract with you;

Under this legal basis we:

• Provide our Service (in accordance with our Terms and Conditions of Use)
• Customize your experience
• Provide you with customer support
• Communicate with you regarding your use of our Service

4.3. for our (or others') legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data;

We rely on legitimate interests:

• to research and analyze your use of the Service
• to enforce our Terms and Conditions of Use and to prevent and combat fraud

4.4. to comply with legal obligations, including, but not limited to, responding to requests by government or law enforcement authorities conducting an investigation.

Where we process your information based on legitimate interests, you can object to this processing in certain circumstances. In such cases, we will cease processing information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons. To exercise your right to object, please contact us at vp@velocai.net.

5. WITH WHOM WE SHARE YOUR DATA

We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes and with parties indicated in Section 3 of this Privacy Policy. The types of third parties we share information with include, in particular:

5.1. Service providers

We share data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions:

• data analytics providers (Google Firebase Analytics - without IDFA collection)
• crash reporting providers (Google Firebase Crashlytics)

Important: We do not share your photos, videos, or contacts with any third parties. All content processing happens locally on your device.

5.2. Law enforcement agencies and other public authorities

We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.

6. AGE LIMITATION

We do not knowingly process personal data from persons under 16 years of age. If you are under 16, do not use or provide any information to or on this Service or through any of its features.

If you learn that anyone younger than 16 has provided us with personal data, please contact us at vp@velocai.net.

We are not liable for any damages that may result from a visitor's misrepresentation of age.

7. U.S. STATES PRIVACY NOTICE

Applicability

If you reside in a state that has enacted consumer privacy laws, this section applies to you. This U.S. States Privacy Notice ("Notice") supplements our Privacy Policy and provides disclosures required by laws in states such as, for example, California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia.

This Notice is designed to supplement our Privacy Policy to ensure compliance with state-specific laws and applies to the collection, use, and sharing of your Personal Information through our websites, mobile applications, and other online or offline services (collectively, the "Services").

For California residents, this also serves as our California Notice at Collection.

The definition of "Personal Information" may vary by state law. Generally, it refers to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

7.1. Categories of Information We Collect and For What Purposes

The table below outlines the categories of Personal Information we collect, along with purposes of such collection. For more details, refer to other sections of our Privacy Policy.

Category	Examples of Personal Information in this Category	Purpose of collection
Electronic, visual or similar information	When we process sensitive personal information (as defined by State Privacy Laws), such as your photo library or separate photos, your contact list, we do so only for legally permitted purposes and do not use such data to infer characteristics about you.	To provide and maintain our Services All processing happens locally on your device
Internet or other electronic network activity information	Anonymously recorded information regarding a consumer's interaction with the app (Usage Data)	To improve user experience To conduct analytics and research for product development

7.2. Your Privacy Rights

Depending on your state of residence, you may have certain privacy rights, including:

• Right to Know/Access: You may request information about the personal data we collect about you.
• Right to Delete: You may request deletion of your personal data.
• Right to Correct: You may request correction of inaccurate personal data.
• Right to Non-Discrimination: You have the right to exercise your privacy rights without discrimination.

To exercise these rights, please contact us at vp@velocai.net.

7.3. Verification

To ensure that we properly handle the requests you make regarding your rights, we are required to verify those requests. Depending on the type of request, this may include your email, date of subscription purchase, date of last activity, or some other Service use data that will reasonably identify you. We may also ask you for additional proof of identity, if necessary.

7.4. Sales, Sharing, and Targeted Advertising

We do not sell Personal Information for monetary compensation. We do not share your personal photos, videos, or contacts with third parties for advertising purposes. We only share technical and usage data with service providers (such as Firebase) for analytics and app improvement purposes.

We do not engage in tracking or targeted advertising.

We do not knowingly engage in sales, sharing, or targeted advertising using the personal information of individuals under 18.

8. DATA RETENTION

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you).

Important: Your photos, videos, and contacts are processed locally on your device and are not stored on our servers. When you delete the app, this content remains on your device unless you explicitly delete it.

9. CONTACT US

Related Resources

• AI Cleanup PRO Product Page
• VelocAI Apps Directory
• iPhone Storage Cleanup Checklist